For Therapists: Using Your Professional Influence Wisely

Person with long dark hair in magenta top looks out window to view of skyscrapers, apparently lost in thoughtPower is the ability to have an effect or to have influence. Having increased influence “goes with the territory” when in the role of therapist, counselor, social worker, teacher, doctor, clergy, and certain other positions. It’s like whatever you say or do is amplified—louder, stronger, more impactful. It’s such a simple idea that it is easy to forget. What matters most in being skillful and effective is that you understand and, yes, accept this increased influence and you use it sensitively and wisely.

Some guidance follows. But first, a cautionary story. After an interview for couples counseling, the wife asked the social worker for his honest assessment of their relationship (a 35-year marriage). The wife later reported the social worker said, “I always look very hard for a ray of hope for each relationship, but frankly I don’t see any here. I think you should think about getting divorced. I can also refer you to another therapist.” The couple was devastated and shocked and left the appointment feeling that if someone with this much education in relationship issues thought it was hopeless, it would be unlikely they could find professional help.

The social worker may have been honest, but he wasn’t taking into account the amount of influence his assessment would have and the harm that his words could cause. This was an unreasonably strong judgment for an initial interview. Equally honest, and a more effective use of his power, would have been to tell the couple that considering the issues they were dealing with, he felt it would be better for them to work with another social worker.

Asked about instances when they noticed having a stronger influence than they expected, one social worker I know responded: “I am generally surprised when, long after the conclusion of therapy or many years after a talk, my clients and listeners in audiences tell me how their lives were changed for the better when I had been aware of nothing extraordinary at all. I have been in disagreements with clients and not realized that the basis of the conflict may be related to the power differential, and so I have been caught off guard, not having tracked the power of my influence.”

Influence in an up-power role can promote well-being or be misleading, forceful, or self-serving. Exerting “undue influence” is the term used to describe misused influence. Because of the power differential, mental health practitioners automatically and immediately have increased influence on the people they serve. Anything they say or do may have a much stronger impact than in ordinary interactions. Having influence is a part of their role, and much of their success depends on the right use of this increased influence.

Aspects of Increased Influence

If you are a mental health professional, it’s important to recognize increased influence has multiple dimensions:

  • The stronger impact of whatever you say or do that the power differential creates
  • The subtle and overt influences of simple things such as your age, sex, marital status, or race that affect interactions
  • The influence of your modeling of values, attitudes, and style of relating
  • Your core values and how you translate these into behavior
  • The diversity of explicit and implicit beliefs and behaviors around power that are attached to class, religion or philosophy, body shape and size, sexual orientation, ethnic background, sex, disabilities, age, economic strata, nationality, and life experiences
  • What you select to focus on with people in your care
  • The professional modality you use

Power is the potential to bring change. Influence is how mental health workers interact with people to bring change.

Wise Use of Influence

Influence can be used appropriately in:

  • Promoting independence, competence, and self-confidence
  • Taking responsibility for your own errors
  • Avoiding dual relationships which are exploitative
  • Tracking for and resolving difficulties within the relationship
  • Helping people make good choices
  • Modeling and teaching empowering, respectful, and skillful uses of power

Advice or direction can be offered appropriately:

  • In response to a genuine and appropriate request
  • In emergency or danger
  • When clear or firm boundaries are needed

Self-disclosure can be used appropriately:

Conclusion

Power is the potential to bring change. Influence is how mental health workers interact with people to bring change. As a practitioner, there is no way to avoid having increased influence and no way to be conscious of all the influence you have.

You can, however, understand more of your beliefs about power; increase your awareness of and sensitivity to your influence; and do your best to use this influence in service to the people you work with.

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  • 4 comments
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  • Cam

    Cam

    March 29th, 2017 at 9:05 AM

    I wonder if there are those who really don’t understand the power that their influence can have over someone in a professional setting such as this?

  • Rhea

    Rhea

    March 29th, 2017 at 6:23 PM

    where is the reminder to first do no harm?

  • Judith

    Judith

    March 30th, 2017 at 6:47 AM

    There will always be those in pretty much any profession who will abuse their power. It is unfortunate and perhaps the most hurtful when it is someone in this type of professional job because the opportunity to hurt someone is so much greater than perhaps it is in others.

  • Ron

    Ron

    March 31st, 2017 at 6:39 AM

    I have a hard time believing that someone who goes into the therapy profession would even intentionally wish to hurt another person.
    That seems like it would be completely out of the nature of someone who works to help others.
    Now I am not saying that something unintentional won’t be said, because there are times when we have all unintentionally done something that will hurt another person.
    But I honestly don’t think that those who go into the field for the right reasons would ever want to do anything but good for those with whom they work.

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