Cheryl A. Francis, LPC, CPCS, MAC, in Austell, Georgia, 30106

Cheryl A. Francis, LPC, CPCS, MAC

Cheryl A. Francis, LPC, CPCS, MAC
Accepting new clients - Contact me!

Cheryl A. Francis, LPC, CPCS, MAC

Professions: Drug and Alcohol Counselor, Mental Health Counselor, Counselor
License Status: I'm a licensed professional.
Primary Credential: LPC
Verified Credentials
1-800-651-8085 ext. 42166
Accepting new clients - Contact me!
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Office 1
5000 Austell Powder Springs Rd
Austell, Georgia 30106
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  • Accessible Parking
  • Wheelchair Accessible Building
  • Wheelchair Accessible Restroom
Office 2
5682 Palazzo Way
Douglasville, Georgia 30134
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  • Accessible Parking

Billing and Insurance

I am an in-network provider for:

  • Aetna
  • AmeriGroup
  • Blue Cross Blue Shield (BCBS)
  • Blue Cross Blue Shield of Georgia
  • Carebridge EAP
  • CareSource
  • Cigna
  • EAP
  • Employer Assistance Plan (EAP)
  • Humana
  • Wellcare

Free Initial Consultation
Weekend Availability
Evening Availability

Contact me

See other therapists in Austell, GA.

See other therapists in Douglasville, GA.

Are you struggling with managing daily emotions due to life challenges? Are you told you have to "see someone" or else? Or, are you wanting to experience those happy feelings and calm persona you once had? Well, we need to talk!

For those who seek support, techniques and practical coping skills are provided to manage life's challenges related to anxiety, trauma, substance use issues and grief and loss. This helps to move you forward in your personal and professional goals by providing tools to identify and remove barriers keeping you from goal achievement. If you are ready to get beyond your 'stuck point' and move toward healing, I am ready to support you on your journey.

The Heart Matters Wellness Services, LLC, a full-service agency, offers strength-based compassionate services to help individuals live well-balanced lives.

Email or Call Cheryl A. Francis, LPC, CPCS, MAC at 1-800-651-8085 ext. 42166

More Info About My Practice

To meet the needs of our clients, we serve individuals in two locations: Austell and Douglasville.

We are opened Tuesdays 11- 6pm; Wednesdays 9 - 8 pm; Thursdays 9-3 pm and Saturdays 9-5 pm All office visits are by appointment.

Our Austell location is handicap accessible.

We accept a variety of insurance products, EAP's as well as cash, and or credit cards via paypal.

We work with you to create seminars and trainings to meet the specific needs of your organizations.

My Guiding Ethical Principles

My guiding ethical principle is to always remember that therapy and the time for therapy is about you and that which concerns you. I will be intentional about respecting and honoring your views, and at times learn from you, so I may effectively treat you. I will partner with you, offering compassionate therapeutic services to aid you as you desire to live an emotionally healthy and well-balanced life.

Why Going to Therapy Does Not Mean You are Weak or Flawed

If your Doctor told you, you had an illness that will affect the way you live, love, laugh, work and learn, would you be open to doing what it takes to manage that illness?

It takes a courageous person to recognize their need for support and ask for it. Having a trained professional walk with you through the challenges you have been attempting to manage on your own, helps you live a healthier and happier life. Going to therapy does not mean you are broken, it actually means you are ready to begin truly living.

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Services I Provide

  • Chemical Dependency Evaluation
  • Clinical Supervision
  • Consultation
  • Group Therapy
  • Individual Therapy & Counseling
  • Other

Ages I Work With

  • Teens
  • Adults
  • Elders


  • English

Client Concerns I Treat

  • Abuse / Abuse Survivor Issues
  • Adjusting to Change / Life Transitions
  • Anxiety
  • Drug and Alcohol Addiction
  • Posttraumatic Stress / Trauma

Types of Therapy

  • Cognitive Behavioral Therapy (CBT)
  • Conflict Resolution Therapy
  • Person-Centered Therapy (Rogerian Therapy)
  • Trauma-Focused Cognitive Behavioral Therapy (TF-CBT)

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