Jess obtained a Master of Science in Counseling Psychology from Loyola University Maryland in 2015 and is currently a Licensed Clinical Professional Counselor, along with being a Board-Approved supervisor. She has worked throughout Baltimore City and County, as well as Howard County, serving those with severe mental illness and personality disorders and addiction treatment. She is passionate about helping those in fire service, specializing within the LGBTQIA+ population and grief and loss. She considers it an honor to walk with those who need help healing from the losses in their lives.