My Approach to Helping
I always find psychology and counselling fascinatinting. I become the 'counselor friend' in impromptu counselling sessions with my friends for so many years. During my studies in the university, I was intrigued with Social Psychology - it covers a great deal of research on how people are behaving in social situations. I perceived that human beings tend to look for confirmation on the things they already believe in. At the same time, the presence of other human beings may have powerful impacts on their behaviours. My work with the crisis hotline made me realised that people do not have to suffer alone. They have to be encouraged to reach out, to get help, to be heard. Every caller has a unique set of challenges they are facing, and some prefer to stay silent but they are actually crashing inside. It is important for me with unconditional regard to provide psychological first aid and emotional support to them. I also see the highest potential of people and I believe that after a crisis, people do become stronger as they cope well than they previously thought.