Kristen Qualls,MA, LPC, LMFT, NCC

Kristen Qualls,MA, LPC, LMFT, NCC

Telehealth Available
Professions: Counselor, Marriage & Family Therapist, Mental Health Counselor
License Status: I'm a licensed professional.
Primary Credential: Licensed Professional Counselor - 6401011017
Secondary Credential: Licensed Marriage & Family Therapist - 4101006433
Billing and Insurance:

I don't currently accept insurance, but I can provide documentation if clients wish to submit to an insurance company for "out of network" benefit coverage

Fees: Online telehealth services offered. Sessions are 45 minutes long and $150. I am highly effective with people who want help. I specialize in communication, relationships, infidelity, anxiety, family issues, depression, and disrespectful systems.
Free Initial Phone Consultation
Evening Availability


Rochester, Michigan 48309

My Approach to Helping

Clients love my genuine, straightforward approach. I believe therapy should be a safe space to deal with painful feelings and events. I help provide understanding and clarity, normalize how it makes sense we feel and behave, and offer useful guidance.

When we have a chance to be heard and understood it helps us feel normal and valued. The root of most issues, individually and in relationships, is not feeling valued, worthy, or understood. Anxiety, depression, conflict, and disconnection are symptoms of these larger, root problems.

In the first session, I'll ask you, "What brings you to therapy?" Clients share their problems. I immediately start listening, mapping out the problem, and formulating solutions.

What you can expect from me: I am genuine, trustworthy, non-shaming, non-judgmental, and use effective methods. I will collaborate with you to achieve your goals. Client experience me as trustworthy and knowledgeable, and leave feeling helped.

More Info About My Practice

I understand the importance of wanting to feel better. Most people like to get started right away. My goal in the first session is to show clients I understand their problem, help them start making sense of it, and leave them with something to focus on.

Clients say they like my approach and find it useful from the start. I get a lot of positive feedback at the end of the first session. I love to be effective and share my knowledge with others.

With 15 years of experience in the field, and a successful marriage of 20 years, I've learned a lot about what functions, and love helping people achieve success, respect, and lowered anxiety. People leave feeling helped in each session.

My Role as a Therapist

I'm a consultant to individuals on life issues, providing them with understanding, clarity, new solutions, and hope! A good therapist bridges the gap between suffering and happiness and inspires hope while developing the skills and tools people need to meet their goals. Often our best attempts to solve our problems become the problem. We will identify these failed attempts and work together to create solutions that work.

I am genuine and straightforward while balancing gentleness and respect. What you see is what you get. My clients enjoy my personality, understand my treatment methods, and appreciate my ability to be straightforward in a way that helps clients feel accepted, make sense of their problems, and solve them.

Had a Negative Therapy Experience?

Sadly, I've heard it a lot. Trust is essential in ALL relationships, not just the therapy relationship. We trust by verification. I work slowly with clients so they can size me up along the way and decide for themselves if I'm trustworthy. And at the end of every first session I ask people, "Do I sound like someone you would like to work with?" I stay busy.

Important Factors for Choosing a Therapist

Therapists need to be emotionally safe, non-judgmental and effective. I run my practice with integrity, and have a lot of knowledge to share with others. Therapists are students of life, who literally spend a lifetime studying human interactions, emotions, and resolutions.

Why Going to Therapy Does Not Mean You are Weak or Flawed

Everyone has problems. That's life and doesn't make you weak. True strength is the ability to face problems and fears, and to ask for help when you are stuck. Strength is the ability or willingness to see your role in the problem, or face what is painful. Learning new skills makes us capable, strong, and more confident.

Ages I Work With

  • Teens
  • Adults
  • Elders


  • English

Groups I Work With

    I specialize in communication, relationships, anxiety, and recovering from disrespectful relationships in childhood and adulthood. I have practiced for 15 years and have extensive experience in these areas. My goal is to help you understand why you feel or behave the way you do and leave with tangible items to work on to improve your life. My bias is that therapy is only useful if people are understood well and receive useful feedback right away. Please feel free to call and ask questions.

Industries & Communities Served

  • Education
  • First Responder/Medical Professionals
  • LGBTQ+
  • Military/Law Enforcement
  • Self-Employed and Freelance Professionals

Client Concerns I Treat

  • Anger
  • Anxiety
  • Blended Family Issues
  • Communication Problems
  • Depression
  • Divorce / Divorce Adjustment
  • Emotional Abuse
  • Family Problems
  • Grief, Loss, and Bereavement
  • Infidelity / Affair Recovery
  • Panic
  • Parenting
  • Posttraumatic Stress / Trauma
  • Pre-Marital Counseling
  • Relationships and Marriage
  • Self-Confidence
  • Self-Esteem
  • Shame
  • Stress

Types of Therapy

See other therapists in Rochester, MI.

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