Jay Hails,Canadian Certified Counsellor

Jay Hails,Canadian Certified Counsellor

Telehealth Available
Professions: Psychotherapist, Counsellor, Marriage & Family Therapist
License Status: I'm a certified professional.
Primary Credential: Canadian Certified Counsellor - #7251
Billing and Insurance:
Fees: $150 per hour, reimbursed by most employee insurance plans.
Completely covered by FNHA for Indigenous clients with status number.
Free Initial Consultation
Weekend Availability
Evening Availability


601 W Broadway
4th floor
Vancouver, British Columbia V5Z4C2

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My Approach to Helping

I know you're not like anybody else—so I'll provide bespoke therapy designed specifically for you.

I'm a trained, experienced professional, but I also know this: You're the expert on you. So I'll be endlessly curious—listening, asking questions, pushing back sometimes, searching for patterns, learning everything I can about what you’re going through and what you want to change. Being understood makes it so much easier to find self-acceptance and clarity.

More Info About My Practice

Available data tells us people don't spend much time reading therapists' profiles when they're looking for someone to talk to. But, in case you're an outlier who wants the details, here's some information about what I do.

I have expertise in helping people with these concerns:
—anxiety, worries, and managing stress
—celebrating 2SLGBTQ+ identities
—suicide prevention
—trauma response and recovery
—life changes
—setting boundaries
—relationship breakdown
—grief and loss

I've been working with kids of all ages for ages. Here are some of the child and youth issues where I've had success:
—childhood anxiety
—friendship skills
—child cognitive development
—school refusal
—adolescent emotional needs
—challenging behaviours
—parenting problems
—school situations
—family conflict
—making friends
—coping with separation or divorce
—questioning gender identities, roles, and orientations

My work is informed by a few different models, including these:
—Carl Rogers' client-centered therapy
—Gordon Neufeld's attachment-based, developmental approach
—Gabor Maté's work on trauma
—positive psychology
—cognitive behaviour therapy
—trauma-informed work
—narrative therapy
—culturally responsive counselling

Image Gallery

Ages I Work With

  • Children
  • Teens
  • Adults
  • Elders


  • English

Groups I Work With

    Indigenous clients (I'm a FNHA provider for BC).
    Children with autism (I'm an Autism Funding Unit provider for BC).

Industries & Communities Served

  • Entertainment Industry
  • Education
  • LGBTQ+

Client Concerns I Treat

  • Academic Concerns
  • Adjusting to Change / Life Transitions
  • Aggression and Violence
  • Anger
  • Anxiety
  • Attachment Issues
  • Autism Spectrum
  • Blended Family Issues
  • Breakup
  • Bullying
  • Career Issues
  • Caregiver Issues / Stress
  • Child and/or Adolescent Issues
  • Communication Problems
  • Creative Blocks
  • Depression
  • Developmental Disorders (Autism, Aspergers, etc.)
  • Disability
  • Divorce / Divorce Adjustment
  • Family Problems
  • Forgiveness
  • Grief, Loss, and Bereavement
  • Habits
  • Health / Illness / Medical Issues
  • Inattention, Impulsivity, and Hyperactivity (ADHD)
  • Infidelity / Affair Recovery
  • Intellectual Disability
  • Isolation
  • Learning Difficulties
  • LGBT (Lesbian, Gay, Bisexual, and Transgender) Issues
  • Men's Issues
  • Oppositional and Defiant Behavior in Children and Teen
  • Parenting
  • Rejection
  • Self-Doubt
  • Self-Esteem
  • Self-Harm
  • Self-Love
  • Sensitivity to Criticism
  • Shame
  • Social Anxiety / Phobia
  • Spirituality
  • Stress
  • Suicidal Ideation and Behavior
  • Trust Issues
  • Workplace Issues
  • Worry
  • Young Adult Issues

Types of Therapy

See other therapists in Vancouver, BC.

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