Five Mistakes to Avoid When Counseling Online

Presented by Amber Alexander, MA, LPC-S, NCC, CCMHC, BC-TMH on 11-15-2019 at 9 a.m. Pacific (noon Eastern) to 11 a.m. Pacific (2 p.m. Eastern)

This continuing education training will cover tools mental health practitioners need to start an online practice and provide effective telemental health treatment, as well as discuss five mistakes for clinicians to avoid when counseling online. 

In this 2-hour web conference, Amber Alexander, MA, LPC-S, NCC, CCMHC, BC-TMH will examine indicators of the future of mental health care and discuss the possible benefits and risks of online counseling. Amber will cover ways online counseling can be beneficial for clinicians and their clients as well as tools that support clinicians in successfully practicing online. She will also unpack potential pitfalls for clinicians to avoid when providing online counseling. 

Amber will review The National Board for Certified Counselors (NBCC) distance counseling ethical guidelines and some of the major considerations required when counseling online. These considerations include required documentation, what needs to be included in informed consent, HIPAA concerns, screening clients, verifying client’s identity and location, and maintaining professional boundaries online. 

This course is taught in a straightforward and practical manner to ensure the topics covered are helpful to practicing clinicians. This introductory instructional level web conference is designed to help clinicians:

  1. Analyze the importance of privacy and impact of HIPAA violations.
  2. Apply appropriate client screening for online counseling.
  3. Prepare policy for verifying identity and location of potential clients.
  4. Discuss key components of telecounseling informed consent.
  5. Create policies to maintain professional boundaries with online counseling.

If you have any questions, please contact us here.

Statement of program material's accuracy, utility, and risks: The materials presented are accurate and based on empirical based references. 

Declaration of conflicts of interest and commercial support: None. 

How the Web Conference Works

Before the scheduled event, all registered attendees will be sent a reminder email from GoodTherapy with specific instructions on how to log in to the web conference center, as well as links to optional handout materials if applicable.

To attend the event, registered attendees will log in to the web conference center using a computer or device (smartphone or tablet with internet access) and calling into the teleconference line on a phone. Attendees will be able to ask live audio questions via phone and/or submit text chat questions via their computer or device. Attendees who are logged in to the event center will be able to see the live streaming video and/or document sharing. Alternatively, attendees may dial into the teleconference line only, though attendees dialing in by phone only will be unable to ask questions.

At the conclusion of this event, participants will receive an email with information about how to request a CE certificate in your GoodTherapy Account. To confirm attendance, participants must enter the start and end codes announced at the beginning and end of the live presentation. Participants will also be prompted to complete an online survey evaluating the event. Participants will need to complete this online survey within six days after the event. Once completed, participants will be able to download a copy of their CE certificate instantly.

For additional information about this event or our CE grievance procedures, please contact us here.

Continuing Education (CE) Information

2 CE contact hours will be provided by GoodTherapy for attending this web conference in its entirety.

GoodTherapy is an Approved Education Provider by NAADAC, The Association for Addiction Professionals (provider #135463). Of the eight counselor skill groups ascribed to by NAADAC, this course is classified within Counseling Services. 

GoodTherapy is an NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements.

This organization, GoodTherapy, provider #1352, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org through the Approved Continuing Education (ACE) Program. GoodTherapy.org maintains responsibility for the program. ASWB Approval Period: 03/30/2019 - 03/30/2022. Social workers should contact their regulatory board to determine course approval for continuing education credits. Social workers participating in this course will receive 2 clinical continuing education clock hours. 

GoodTherapy is approved by the American Psychological Association to sponsor continuing education for psychologists. GoodTherapy maintains responsibility for this program and its content. GoodTherapy.org received APA approval in May 2011. Events after 2011 may meet APA requirements for Continuing Education credits.

GoodTherapy, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0395.

GoodTherapy, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0022 and for licensed mental health counselors #MHC-0031.

Registration Information

Premium and Pro Membership with GoodTherapy includes access to this web conference at no additional cost. Not yet a member? Sign up for a Premium or Pro Membership, here.

Mental health professionals who are not members can attend this live web conference for $29.95 or access the homestudy recording for $14.95. Sign up here to purchase this CE course and earn a CE certificate.

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Meet the Presenter

Amber Alexander, MA, LPC-S, NCC, CCMHC, BC-TMH

Amber Alexander, MA, LPC-S, NCC, CCMHC, BC-TMH

Amber Alexander, MA, LPC-S, NCC, CCMHC, BC-TMH has over 10 years of clinical experience working with individuals and couples working in high stress occupations such as military, law enforcement, medical professionals, teachers, and executives. Amber specializes in treating posttraumatic stress disorder (PTSD), anxiety, and depression.

Amber owns San Antonio Counselor, PLLC in Military City USA / San Antonio Texas. If you want more information about Amber and her services, including consultation and supervision, visit her webiste at www.sanantoniocounselor.net

Continuing Education Provider Approvals

  • aceGoodTherapy.org is Approved by the American Psychological Association to sponsor continuing education for psychologists. GoodTherapy.org maintains responsibility for this program and its content. GoodTherapy.org received APA approval in May 2011. Events after 2011 may meet APA requirements for Continuing Education credits.
  • Logo GoodTherapy.org has been approved by NBCC as an Approved Continuing Education Provider, ACEP No. 6380. Programs that do not qualify for NBCC credit are clearly identified. GoodTherapy.org is solely responsible for all aspects of the programs.
  • Logo This course has been approved by GoodTherapy.org, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #135463. GoodTherapy.org is responsible for all aspects of their programming.
  • aceGoodTherapy.org, provider #1352, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB) www.aswb.org through the Approved Continuing Education (ACE) Program. GoodTherapy.org maintains responsibility for the program. ASWB Approval Period: 03/30/2019 - 03/30/2022. Social workers should contact their regulatory board to determine course approval for continuing education credits. Social workers participating in this course will receive 2 clinical continuing education clock hours.
  • GoodTherapy.org, LLC is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #SW-0395.
  • GoodTherapy.org, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0022 and for licensed mental health counselors #MHC-0031.

608 CE hours and counting!

All are available to GoodTherapy Premium or Pro Members at no additional cost.
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