Ali Mays


Ali Mays


Telehealth Available
Professions: Licensed Professional Counselor, Counselor, Mental Health Counselor
License Status: I'm a licensed professional.
Primary Credential: Licensed Professional Counselor - 7557
Billing and Insurance:
I am an in-network provider for:
  • Aetna
  • Blue Cross Blue Shield (BCBS)
  • Medicaid
  • Optum
  • Optum/United Health Care
  • Out of Network Provider
  • SelectHealth
  • United Health Care
Evening Availability


Myrtle Beach, South Carolina 29588

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My Approach to Helping

Are you dealing with an overwhelming feeling of anxiety that causes your chest to feel tight and you feel like you can't breathe? All accompanied with racing thoughts thoughts and worry that you can't control?

Anxiety and fear have become extremely prevalent in todays world. Whether your fears are due to whats going on in the world, your home, or just in you - they feel like they are real fears! Lets work to find the root of that internal worry and fear so that you can find peace.

Fear and anxiety can be brief or long lasting depending on the nature of your history. Sometimes they take over your life, affecting your appetite, your sleep habits your ability to concentrate, enjoy life, or even leave the house or go to work or school! This may hold you back from doing things you want or need to do, and it also affects your health. But there's good news! You can learn the tools and techniques to overcome this and learn to live a new life!

It is my proposition that we all have core beliefs about ourselves deeply ingrained within us about how we view or internalize ourselves and the world around us. Unfortunately, some of us develop more negative beliefs due to a multitude of reasons: our upbringing, environment, past AND present relationshipscircumstances. Whatever the case may be is irrelevant; but what IS important is how these beliefs significantly effect our interpersonal relationships by determining how we interpret and interact with others and the world around us as well as how we view ourselves. If we have low self-esteem or negative core beliefs, then it's as though we view everything through a negative lens.

The GOOD NEWS is once we discover what our negative core beliefs are, we gain insight into distorted thinking patterns; thus bringing awareness of how toxic they really may be! Most individuals are walking around not paying attention to the automatic negative thoughts (ANTS) continuously processing in our mind and thoughts and that's when they can be so powerful! Practicing mindfulness and becoming more aware of this is the beginning steps of A BETTER YOU..!!

Counseling is all about learning about yourself, your beliefs and being adaptable to change andor acceptance. Flexibility is a personality trait that describes the extent to which a person can cope with changes in circumstances and think about problems and tasks in novel, creative ways.

More Info About My Practice

Helping Hearts Counseling, LLC provides professional Telehealth counseling services for individuals who may be struggling with a diversity of conflicts; passionate to instill positive change in a safe and trustworthy environment
for you to openly share your feelings and reach your goals together in a united effort.

I became a Board Certified-TeleMental Health Provider in August of 2020 following all pandemic; did I know a year later I would be opening my own telehealth private practice! I have seen first hand how Telehealth counseling has opened up doors for so many poeple and given them the opportunity to seek help they may not have otherwise done!
Whether it's the mother of 3 who can only squeeze an hour of quiet time from taking care of her children, the freshman in college who struggles to leave their house because of anxiety, or the young man who can barely get out of bed because of his depression, the lady who doesn't have transportation..I could go on! The benefits of Telehealth counseling have opened up so many doors for people to seek help to improve areas in their life; convenience, more confidentialyprivacy, flexibility and it's fun!

The BC-TMH credential identifies those professionals who are uniquely trained in best practices for delivering traditional behavioral healthcare through technological means. BC-TMH credential holders have met nationally established telemental health criteria.

I earned the TeleMental Health Training Certificate (THTC) through the completion of the comprehensive THTC program. I am a National Certified Counselor (NCC) issued by National Board for Certified Counselors. The National Certified Counselor is the premier certification for the counseling profession. NCCs have voluntarily met high national standards for the practice of counseling. They are competent in skills such as human growth and development, social and cultural foundations, helping relationships, group counseling, career counseling, assessment, research and program evaluation, and professional counseling.

On the Fence About Going to Therapy?

What have you got to lose?
If you are struggling with something, BIG or SMALL, why not come in and see if it helps. You may be surprised! You owe it to yourself to feel better mentally, physically, emotionally and spiritually. Life is too short to be anything but joyful and having the best quality of life each day you can!
I will give you 100% from me in our journey together because it is my job as your counselor to help you learn how to experience life the way you were intended to; but you have to be willing to put in some work. The more you put in the better you will feel. Think of it as physical therapy if you had a broken leg--you would have to do little exercises each day working to get it back to functioning correct? Well, your mental health is the same way, you have to do exercises, practice and work at it daily to get your thoughts, emotions and state of mind back in a healthy, balanced, functioning manner.
But even if you aren't really struggling with anything major..I'm a huge believer that we can always improve ourselves as humans in some way! Why not work towards being the best you that you can be! SO..Are you ready?

Had a Negative Therapy Experience?

First of all, I want to apologize on behalf to any of you who may have had a negative experience with a counselor or just the whole counseling experience in general. I am truly sorry that happened to you! However, that being said, please don't let that keep you from getting help that you need. I am sure you are familar with the saying, "don't let one bad apple spoil the bunch." Well it is somewhat similar to that! We are not all like that. I know how difficult that experience must have been for you. Don't continue to punish yourself by staying trapped in the cycle of anger, guilt and shame, and never getting any help because of the past.
Counseling can be fun and is so worth it! Aren't you ready to start feeling better? I hope to hear from you!

Important Factors for Choosing a Therapist

This may vary with each person but their are a few important considerations to consider when choosing a therapist such as follows:
Consider Education, training, licensure
status and years in practice
Areas they specialize in, specific
services they offer, type of clients they see
in relation to you
Treatment approaches and philosophy
Which insurance providers they work with
Office hours, fees and length of sessions

Then of course most importantly, you have to meet with them for a few sessions to see if you like them and if it?s a good therapeutic fit! You have to feel comfortable and safe with them or the therapy will flop.

How My Own Struggles Made Me a Better Therapist

My winding journey through life has made me the proud, hardworking and dedicated counselor that I am today. My own personal experiences have allowed me to feel much of what most of you will bring into my office therefore I am actually able to know and understand what you are feeling and going through most of the time because I have been there in my own shoes.
As you share some of your innermost feelings and the difficult issues you may be facing, I am able to genuinely empathize with what you are telling me.

Why Going to Therapy Does Not Mean You are Weak or Flawed

Sadly, this is one of the most incorrect and dangerous misunderstandings that our society has forced on it's people generation after generation. SO many people suffer silently with mental illnesses, many taking their own life because they believe this lie that they have to be strong enough to beat it on their own.
By attaching such a negative stigma to anything mental health related, even more so if you are a male, people were trained to "push it all inside and pretend everything is OK," so I'm smiling, laughing at the barbecue but when I get home I lash out and say really hurtful words to my wife even tho I didn't want or mean to and now I'm left feeling really bad and guilty for what I did--so here comes the guilt and shame but wait we've been taught not to address feelings and emotions like these, so let's just shove them down some more. When in reality, I am running out of room to stuff anymore feelings on the inside so they are starting to overflow outwardly. I'm feeling out of control..and I can no longer keep it together on the outside because I'm exploding with all these feelings and emotions of rage, shame, sadness with no clue how to process finally, inside becomes outside and I'm forced to face my demons.
Now my.poing of all that was that if we would just go to therapy and learn the tools we need to process our emotions and feelings in a healthy way instead of thinking we can do it all on our own we wouldn't get to the point of explosion where our last resort is therapy.
I personally believe everyone should be in therapy because relationships and communication can always be improved, self-esteem, self-worth, is just a good practice to take care of yourself!

The Duration and Frequency of Therapy

Sessions usually last 50-60 minutes, once a week. Or at your discretion.

Video Message

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Services I Provide

  • Consultation
  • Counseling for Offenders
  • Individual Therapy & Counseling
  • Telehealth

Ages I Work With

  • Teens
  • Adults
  • Elders


  • English

Groups I Work With

    I enjoy working with a broad spectrum of clients ranging from young children, adolescents and older adults.

Industries & Communities Served

  • Entertainment Industry
  • First Responder/Medical Professionals
  • LGBTQ+
  • Military/Law Enforcement
  • Self-Employed and Freelance Professionals

Client Concerns I Treat

  • Abandonment
  • Addictions and Compulsions
  • Adjusting to Change / Life Transitions
  • Anxiety
  • Attachment Issues
  • Body Image
  • Borderline
  • Breakup
  • Child and/or Adolescent Issues
  • Chronic Pain
  • Codependency / Dependency
  • Communication Problems
  • Depression
  • Drug and Alcohol Addiction
  • Dual Diagnosis
  • Eating and Food Issues
  • Emotional Abuse
  • Emotional Overwhelm
  • Emptiness
  • Exercise Addiction
  • Fear
  • Forgiveness
  • Habits
  • Health / Illness / Medical Issues
  • Isolation
  • Mood Swings / Mood Disturbance
  • Obsessions and Compulsions (OCD)
  • Panic
  • Perfectionism
  • Physical Abuse
  • Rejection
  • Religious Issues
  • Seasonal Affective Disorder (SAD)
  • Self-Care
  • Self-Confidence
  • Self-Criticism
  • Self-Doubt
  • Self-Esteem
  • Self-Harm
  • Self-Love
  • Sex Addiction
  • Shame
  • Social Anxiety / Phobia
  • Spirituality
  • Suicidal Ideation and Behavior
  • Trust Issues
  • Values Clarification
  • Women's Issues
  • Worthlessness
  • Young Adult Issues

Types of Therapy

  • Acceptance and Commitment Therapy (ACT)
  • Bibliotherapy
  • Cognitive Behavioral Therapy (CBT)
  • Conflict Resolution Therapy
  • Dialectical Behavioral Therapy (DBT)
  • Emotion Focused Therapy
  • Exposure Therapy
  • Journal Therapy
  • Mindfulness-Based Cognitive Therapy (MBCT)
  • Motivational Enhancement Therapy (MET)
  • Narrative Therapy
  • Parent Work
  • Parent-Child Interaction Therapy (PCIT)
  • Person-Centered Therapy (Rogerian Therapy)
  • Rational Emotive Behavioral Therapy (REBT)

See other therapists in Myrtle Beach, SC.

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