How Clinicians Can Retain Today’s Clients

Presented by Lynn Grodzki, LCSW, MCC on 05-03-2019 at 9 a.m. Pacific (noon Eastern) to 10:30 a.m. Pacific (1:30 p.m. Eastern)

A sometimes disturbing secret of the therapy profession is the poor rate of client retention within clinicians’ caseloads. 20% of clients may leave therapy before they see results or their treatment is complete. Newer therapists may be facing dropout rates of up to 75% of their clients. Therapists are getting ghosted by too many clients and feel frustrated about the difficulty in maintaining motivated clients. 

In this 90-minute webinar, Lynn Grodzki, LCSW, MCC discusses key strategies to use—from the first hello to working toward a good ending—that keep clients coming back. Lynn provides “just in time learning”—skills and strategies that can be used immediately within private practice, agency, or community mental health clinics. This webinar is geared for therapists of all professions and levels of experience.

This introductory instructional level marketing webinar is designed to help clinicians:

  1. Analyze why reducing dropout is a primary way psychotherapists can boost their effectiveness.
  2. Prepare to structure the very first contact (whether phone call, email, or text) so clients book a first session. 
  3. Explain how to help clients see more results in every session.
  4. Use creative metaphors to keep clients motivated.
  5. Observe retention when speaking and turn more audience members into actual clients. 

If you have questions, or would like more information, please contact us here.

Continuing Education (CE) Information

1.5 CE contact hours will be provided by GoodTherapy for attending this web conference in its entirety. 

GoodTherapy is an Approved Education Provider by NAADAC, The Association for Addiction Professionals (provider #135463). Of the eight counselor skill groups ascribed to by NAADAC, this course is classified within Counseling Services. 

To receive CE credit hours for an archived event, you will need to complete a survey as well as a 12 or 15-question exam, verifying that you listened to or watched the event in its entirety. Archived CE events generally are considered "homestudy" by licensing boards.

Registration Information

Premium and Pro Membership with GoodTherapy includes access to this web conference at no additional cost. Not yet a member? Sign up for a Premium or Pro Membership, here.

Mental health professionals who are not members can attend this live web conference for $30.95 or access the homestudy recording for $15.50. Sign up here to purchase this webinar.

If the event is canceled by GoodTherapy, registrants who purchased the event will be notified and the charge for the event will be refunded

If you have any questions or would like information regarding disability accommodations, please contact us.

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Meet the Presenter

Lynn Grodzki, LCSW, MCC

Lynn Grodzki, LCSW, MCC

Lynn Grodzki is a licensed, certified clinical social worker and a master certified coach, best known as a business coach for therapists. She is the author of five books on the topic; her best-selling Building Your Ideal Private Practice is considered the “bible” of private practice and positioned her to become a pioneer in the field of practice-building, showing tens of thousands of therapists worldwide how to reconcile profit with service, combining commerce with ethics. She has been instrumental in helping to ensure the viability of psychotherapy delivered via private practice, for a generation of practitioners. 

Lynn has continued to break new ground with her sixth book, Therapy with a Coaching Edge (W.W. Norton, 2018). She offers a paradigm-changing model for today’s therapists: how to add the leverage and action of a coaching approach to the wisdom and purpose of psychotherapy.

Lynn sits on the faculty of a large coach-training organization, has been a past vice-president of NASW-Metro Chapter, and has been a popular presenter at therapy conferences in the U.S. and internationally. She has also been a regular contributor to the Psychotherapy Networker Magazine. She can be reached through her website: 

Continuing Education Provider Approvals

  • Logo This course has been approved by, as a NAADAC Approved Education Provider, for educational credits. NAADAC Provider #135463. is responsible for all aspects of their programming.

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