Terms of Service and Use Agreement
PLEASE READ THIS AGREEMENT CAREFULLY BEFORE USING THIS SITE.
This web page represents a legal document and is the Terms of Service and Use Agreement ("Agreement") for our website, GoodTherapy.org ("Website"), as owned and operated by GoodTherapy.org, LLC, doing business as GoodTherapy.org and/or GoodTherapy. It was last updated on Thursday, July 7, 2016 at 1 p.m. Pacific. By using our Website, you agree to fully comply with and be bound by the following Agreement each time you use our Website. Please review the following terms carefully.
GoodTherapy.org provides a public service to individual consumers who may accesses the GoodTherapy.org website (“Users”) for mental health information, to find a mental health provider listed in the GoodTherapy.org Therapist Directory (“Members”), or to seek inpatient or outpatient services from a Facility listed in the GoodTherapy.org Rehab and Treatment Center Directory (“Facilities”). This Terms of Service and Use Agreement applies specifically to services provided to Users, and not to services provided to Members or Facilities.
"GoodTherapy.org," the "GoodTherapy.org Therapist Directory," and the “Rehab and Treatment Center Directory” are interactive online services operated by GoodTherapy.org, LLC consisting of information services and content provided by GoodTherapy.org, affiliates of GoodTherapy.org, Members, Users, and other third parties.
(A) GoodTherapy.org is not intended to be a substitute for professional advice, diagnosis, treatment, medical treatment, psychotherapy, counseling, or mental health services. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice or delay in seeking evaluation or treatment because of something you have read on GoodTherapy.org.
(B) GoodTherapy.org does not recommend or endorse any specific tests, products, procedures, opinions, or other information that may be mentioned on GoodTherapy.org. Reliance on any information provided by GoodTherapy.org, GoodTherapy.org employees, others appearing on GoodTherapy.org at the invitation of GoodTherapy.org, or other visitors to GoodTherapy.org is solely at your own risk.
(C) GoodTherapy.org provides the GoodTherapy.org Therapist Directory and the Rehab and Treatment Center Directory as a public service to those interested in working with mental health care providers (therapists, counselors, marriage and family therapists, social workers, psychologists, psychiatrists, physicians, nurse practitioners, residential treatment facilities, chemical dependency programs and rehabilitation centers, etc.). Individual members (mental health practitioners) displayed in the GoodTherapy.org Therapist Directory and each Facility displayed in the Rehab and Treatment Center Directory generally pay a monthly or annual subscription fee in order to be listed. Exceptions include members and facilities with a free-trial to GoodTherapy.org services and, in some cases, members and facilities who have been given a pro bono membership. Fees collected enable GoodTherapy.org to provide services to consumers.
(D) GoodTherapy.org cannot and does not provide any warranties related to the information contained in or resulting services from any of the mental health care providers or facilities listed in the GoodTherapy.org Therapist Directory and/or Rehab and Treatment Center Directory. Information accessed through the GoodTherapy.org Therapist Directory and Rehab and Treatment Center Directory is provided "AS IS" and without any warranty, either expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness.
(E) GoodTherapy.org does not examine, determine, or warrant the competence of any mental health care provider, other service provider, or facility listed in the GoodTherapy.org Therapist Directory or Rehab and Treatment Center Directory. GoodTherapy.org does not warrant that the mental health care providers, other service providers, or facilities listed in the GoodTherapy.org Therapist Directory and Rehab and Treatment Center Directory are currently or properly licensed. Under no circumstances should the GoodTherapy.org Therapist Directory nor the Rehab and Treatment Center Directory be used to verify the credentials of mental health care providers, other providers, or facilities. Please contact your State Professional Licensing Board to verify the licensure of an individual provider or the correct state or federal agency to verify the licensure or certification of any facility. Use of the GoodTherapy.org Therapist Directory and the Rehab and Treatment Center Directory to locate, contact, or receive services from a mental health care provider or any other provider is wholly voluntary and will not result in any liability against GoodTherapy.org. In no event shall GoodTherapy.org be liable for damages to any user of the GoodTherapy.org Therapist Directory or Rehab and Treatment Center Directory.
(F) Users of GoodTherapy.org who submit questions via "Dear GoodTherapy.org" or the "Ask a Question" form acknowledge that their questions may be published on GoodTherapy.org and made public at the discretion of GoodTherapy.org. By submitting content through the “Dear GoodTherapy.org” or “Ask a Question” forms, Users give their consent to publish the submitted content. Users understand that it is their responsibility to exclude any identifying information from their submission, even though GoodTherapy.org will make reasonable efforts to remove identifying information. Users who submit questions to “Dear GoodTherapy.org” or “Ask a Question” understand that not all submissions will be responded to and, those that are, generally take four weeks or longer to publish.
(G) The Credential Verification Seal, found on the profile page of some therapists (Members), listed in the GoodTherapy.org Therapist Directory, indicates that a particular therapist, if he or she is in a jurisdiction that requires licensure in order to practice, has had their state license confirmed as active with their State Licensing Board. In jurisdictions which do not require licensure in order to practice, the Credential Verification Seal indicates that educational requirements have been met.
Credential Verification is voluntary, meaning that a therapist (Member) without the Credential Verification Seal is not necessarily unlicensed. The Credential Verification Seal does not indicate that the therapist is licensed in every state, province, or country he or she is practicing in; instead it signifies that the therapist has an active license in the state in which their license was granted. All therapists (Members) in the GoodTherapy.org Therapist Directory with the Verified Credential Seal are asked to reapply for verification annually. If a therapist in the GoodTherapy.org Therapist Directory does not reapply by the deadline or if their license cannot be confirmed, the Credential Verification Seal is removed.
Because of the potential for human error, please be aware that the Credential Verification Seal cannot serve as a guaranteed indication that a particular therapist listed in the GoodTherapy.org Therapist Directory is currently or properly licensed. Thus, GoodTherapy.org does not warrant that the mental health care providers listed in this Therapist Directory are currently or properly licensed. Under no circumstances should this Therapist Directory be used to verify the credentials of mental health care providers. Please contact your State Professional Licensing Board to verify the licensure of a provider. Furthermore, GoodTherapy.org does not examine, determine, or warrant the competence of any mental health care provider listed in this Directory.
Additionally, GoodTherapy.org does not warrant that the Facilities, nor the individual mental health, medical, or other health related providers employed or contracted by the Facilities, listed in the Rehab and Treatment Center Directory are currently or properly licensed. Under no circumstances should the Rehab and Treatment Center Directory be used to verify the credentials of the Facilities nor the individual providers employed or contracted by the Facilities. It is recommended that Users contact the correct State or Federal agency to determine if a particular Facility is properly sanctioned or licensed to operate, before seeking or beginning services from a particular Facility. It is also recommended that Users contact the correct State Professional Licensing Board to verify the licensure of a provider is active, before seeking or beginning services from a particular mental health care provider. Furthermore, GoodTherapy.org does not examine, determine, or warrant the competence of any mental health care provider or Facility listed in the Therapist Directory or the Rehab and Treatment Center Directory.
(H) GoodTherapy.org may offer Users access to free or fee-based "Webinars." "Webinar" refers to a live or archived audio and/or video presentation available on and accessible from GoodTherapy.org. All Users who participate in any Webinar offered by GoodTherapy.org do so on a completely voluntary basis. GoodTherapy.org's provision of Webinars is based solely on GoodTherapy.org's discretion.
It is GoodTherapy.org's intention to provide access to the Webinars to all Users who have registered for said Webinar. However, due to potential technical complications, presenter schedules and availability, Acts of God, or other unforeseen circumstances, registration for any Webinar is in no way a guarantee of access or participation in the Webinar.
By registering for a paid Webinar, the User authorizes GoodTherapy.org to charge the User’s credit card the associated fee for the event. In the event that a scheduled fee-based Webinar does not occur due to technical complications related to the GoodTherapy.org Webinar platform, GoodTherapy.org will provide a refund of this fee to all registered Users or will reschedule the event. Users who are unable to access a Webinar because of issues related to User phone, Internet, or personal computer issues are not eligible for refunds of fee-based Webinars. Additionally, refunds are given to Users who cancel their Webinar registration at least two weeks prior to the event they registered for. Refunds are not given for purchasing an archived recording nor are refunds given to Users who are dissatisfied with a live or recorded Webinar.
Webinar available on GoodTherapy.org are provided on an "AS-IS" basis and are not intended to be, in any way, a substitute for professional advice, diagnosis, medical treatment, or psychotherapy. Always seek the advice of your physician or other qualified mental health provider with any questions you may have regarding any mental health symptom or medical condition. Never disregard professional psychological or medical advice nor delay in seeking professional advice or treatment because of something you have read, heard, or seen on GoodTherapy.org. By attending a live Webinar or viewing or listening to a recorded Webinar you signify your assent to the terms and conditions contained in this Agreement.
(I) GoodTherapy.org shall have the right at any time to change or discontinue any aspect or feature of GoodTherapy.org, including, but not limited to, content, hours of availability, and equipment needed for access or use.
(J) GoodTherapy.org offers Users communications services to contact Members and/or Facilities they are interested in seeking mental health related services from. These communications services include email messaging through GoodTherapy.org and toll-free telephone numbers for each Member or Facility, unless a Member or Facility has chosen to opt-out of these services. Members and Facilities may also provide their website or street addresses, or alternative email addresses which may be used to contact them, but these are not administered by GoodTherapy.org.
Users who contact a GoodTherapy.org Member or Facility through the GoodTherapy.org email system will receive an automatic confirmation email when GoodTherapy.org forwards the User’s email to the member. User emails will be read and moderated to check for spam or other inappropriate content.
Emails may or may not be sent to GoodTherapy.org Members or Facilities at the discretion of GoodTherapy.org. Inappropriate content may include, but is not limited to, solicitation and spam.
If a User contacts a GoodTherapy.org Member or Facility through the telephone number provided on the GoodTherapy.org website, standard caller identification may be transmitted to the receiving party.
(L) Individual mental health providers who register for GoodTherapy.org Membership and are approved to advertise in the GoodTherapy.org Therapist Directory acknowledge the existence of the Terms of Service for Members, which is applicable to all Members, and such members agree, by virtue of registering for GoodTherapy.org membership, which includes a required check-box agreement to all of the conditions contained in the Terms of Service for Members. This acknowledgement and agreement does not apply to Users or Facilities.
Residential treatment facilities, chemical dependency programs, rehabilitation centers, and other mental health related clinics who register for GoodTherapy.org and are approved to advertise in the GoodTherapy.org Rehab and Treatment Center Directory acknowledge the existence of the Terms of Service for Facilities, which is applicable to all Facilities, and such Facilities agree, by virtue of registering for GoodTherapy.org, which includes a required check-box agreement, to all of the conditions contained in the Terms of Service for Facilities. This acknowledgement and agreement does not apply to Users or Members.
NOTE: A Member or Facility may also be a User, depending upon the type of service being used.
(M) This Agreement, which incorporates by reference other provisions applicable to User’s use of GoodTherapy.org, sets forth the terms and conditions that apply to User’s use of GoodTherapy.org. By using GoodTherapy.org, User agrees to comply with all of the terms and conditions hereof. The right to use GoodTherapy.org is personal to User and is not transferable to any person or entity.
3. Changed Terms
GoodTherapy.org shall have the right at any time to change or modify the terms of service and any conditions applicable to User’s use of GoodTherapy.org, or any part thereof, or to impose new conditions, including but not limited to, adding or increasing fees and charges for use. Such changes, modifications, additions, or deletions shall be effective immediately upon notice, which may be given by any means including, but not limited to, posting on GoodTherapy.org, or by electronic or conventional mail, or by any other means by which User obtains notice thereof. Any use of GoodTherapy.org by User after such notice shall be deemed to constitute acceptance by User of such changes, modifications, or additions.
User shall be solely responsible for obtaining and maintaining all telephone, computer hardware, and other equipment needed for access to and use of GoodTherapy.org and all charges related thereto.
5. User Conduct
(A) User shall use GoodTherapy.org for lawful purposes only. User shall not post or transmit through GoodTherapy.org any material which violates or infringes in anyway upon the rights of others, which is unlawful, threatening, abusive, defamatory, invasive of privacy or publicity rights, vulgar, obscene, profane, or otherwise objectionable, which encourages conduct that would constitute a criminal offense, give rise to civil liability, or otherwise violate any law, or which contains advertising or any solicitation with respect to products or services.
Any conduct by a User that in the sole discretion of GoodTherapy.org restricts or inhibits any User, Member, or Facility from using or enjoying GoodTherapy.org will not be permitted. User shall not use GoodTherapy.org to advertise or perform any commercial solicitation, including, but not limited to, the solicitation of users to become users of other on-line information services competitive with GoodTherapy.org.
(B) GoodTherapy.org contains copyrighted material, trademarks, and other proprietary information, including, but not limited to, text, software, photos, video, graphics, and sound. The entire contents of GoodTherapy.org are copyrighted as a collective work under United States copyright laws.
GoodTherapy.org owns a copyright in the selection, coordination, arrangement, and enhancement of such content, as well as in the content original to it. User may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit any of the content, in whole or in part.
User may download copyrighted material for User’s personal use only provided that the following notice is included on such materials: "Copyright, GoodTherapy.org. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication, or commercial exploitation of downloaded material will be permitted without the express written permission of GoodTherapy.org and the copyright owner.
In the event of any permitted copying, redistribution, or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend, or copyright notice shall be made. User acknowledges that it does not acquire any ownership rights by downloading copyrighted material.
(C) User shall not upload, post, or otherwise make available on GoodTherapy.org any material protected by copyright, trademark, or other proprietary right without the express permission of the owner of the copyright, trademark, or other proprietary right and the burden of determining that any material is not protected by copyright rests with User. User shall be solely liable for any damage resulting from any infringement of copyrights, proprietary rights, or any other harm resulting from such a submission.
By submitting, adding or uploading material to any public area of GoodTherapy.org, User automatically grants, or warrants that the owner of such material has expressly granted GoodTherapy.org the royalty-free, perpetual, irrevocable, non-exclusive right and license to use, reproduce, modify, adapt, publish, translate, and distribute such material (in whole or in part) worldwide and/or to incorporate it in other works in any form, media, or technology now known or hereafter developed for the full term of any copyright that may exist in such material.
User also permits any other User to access, view, store, or reproduce the material for that User’s personal use. User hereby grants GoodTherapy.org the right to edit, copy, publish, and distribute any material made available on GoodTherapy.org by User.
(D) The foregoing provisions of Section 5 are for the benefit of GoodTherapy.org, its subsidiaries, affiliates, and its third party content providers and licensers and each shall have the right to assert and enforce such provisions directly or on its own behalf.âï¿½ï¿½
By submitting any content or written work (hereafter "Work"), including comments, articles, and other written Work to GoodTherapy.org, You, the User, hereby grant to GoodTherapy.org the exclusive rights to the Work under the terms herein.
- You grant to GoodTherapy.org the irrevocable, transferrable, and exclusive worldwide right in and to the Work to copy, print, publish, broadcast, distribute, display, revise, edit, manipulate, create derivative works of, and use, in any media now known or hereafter developed, including, but not limited to, digital media available through the World Wide Web, without limitation and without any further compensation. You agree that GoodTherapy.org may republish and display the Work in conjunction with the works of others, including written works and photographic works, to be chosen at the sole discretion of GoodTherapy.org.
- To the extent any applicable law or treaty prohibits the transfer or assignment of any moral rights or rights of restraint you have in the Work, You hereby waive those rights as to GoodTherapy.org, its successors, licensees or assigns. You hereby waive any rights of attribution in and to the Work.
- You agree not to republish the Work anywhere else on the Internet unless GoodTherapy.org declines to publish the Work and has provided a written notice of rejection. You acknowledge that if the Work is published on any other website, GoodTherapy.org may, at its sole discretion, remove the Work from the GoodTherapy.org website and other websites operated by GoodTherapy.org where the Work has been published.
- You acknowledge that GoodTherapy.org has the right and ability to edit the Work, change any formatting, modify titles, and make any change which it deems necessary in its sole discretion.
- Prior to submitting the Work, You shall identify any and all previously copyrighted material used or cited in the Work. You represent and warrant that you have obtained the written permission of all other copyright owners and have the right and ability to transfer such rights to GoodTherapy.org.
- You warrant and represent that you are the sole author of the Work, that You have the full right, power, and authority to grant the rights herein, and that the rights have not heretofore been assigned or otherwise encumbered and are in all respects free and clear; that the Work is my original creation and has not been published before in whole or in part, is NOT in the public domain, and does NOT infringe the copyright or any other proprietary right of any other party; and that the Work contains no material that is defamatory, libelous, obscene, violates any right of privacy, or is otherwise contrary to law.
7. Disclaimer of Warranty; Limitation of Liability
(A) User expressly agrees that use of GoodTherapy.org is at User's sole risk. Neither GoodTherapy.org, its affiliates nor any of their respective officers, directors, employees, agents, third party content providers, or licensers warrant that GoodTherapy.org will be uninterrupted or error free; nor do they make any warranty as to the results that may be obtained from use of GoodTherapy.org, or as to the accuracy, reliability, or content of any information, service, or merchandise provided through GoodTherapy.org.
(B) GoodTherapy.org is provided on an "AS IS" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of title or implied warranties of merchant ability or fitness for a particular purpose, other than those warranties which are implied by and incapable of exclusion, restriction, or modification under the laws applicable to this agreement.
(C) This disclaimer of liability applies to any damages or injury caused by any failure of performance, negligence, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, communication line failure, theft or destruction or unauthorized access to, alteration of, or use of record, whether for breach of contract, tortuous behavior, negligence, or under any other cause of action.
User specifically acknowledges that GoodTherapy.org is not liable for the defamatory, offensive, or illegal conduct of other Users, Members, Facilities, or third parties and that the risk of injury from the foregoing rests entirely with User.
(D) In no event will GoodTherapy.org, or any person or entity involved in creating, producing, or distributing GoodTherapy.org or the GoodTherapy.org software, be liable for any damages, including, without limitation, direct, indirect, incidental, special, consequential, or punitive damages arising out of the use of or inability to use GoodTherapy.org. User hereby acknowledges that the provisions of this section shall apply to all content on GoodTherapy.org.
(E) In addition to the foregoing, neither GoodTherapy.org, nor its affiliates, information providers, or content partners shall be liable regardless of the cause or duration, for any errors, inaccuracies, omissions, or other defects in, or untimeliness or unauthenticity of, the information contained within GoodTherapy.org, or for any delay or interruption in the transmission thereof to the User, or for any claims or losses arising therefrom or occasioned thereby. None of the foregoing parties shall be liable for any third-party claims or losses of any nature, including, but not limited to, lost profits, punitive or consequential damages. Neither GoodTherapy.org, nor its affiliates, information providers, or content partners warrant or guarantee the timeliness, sequence, accuracy, or completeness of this information. Additionally, there are no warranties as to the results obtained from the use of the information.
GoodTherapy.org shall have the right, but not the obligation, to monitor the content of GoodTherapy.org, including blogs, forums, Member profiles, Facility profiles, user emails to members and any other content area of GoodTherapy.org, to determine compliance with this Agreement and any operating rules established by GoodTherapy.org and to satisfy any law, regulation, or authorized government request. GoodTherapy.org shall have the right in its sole discretion to edit, refuse to post, or remove any material submitted to or posted on GoodTherapy.org. Without limiting the foregoing, GoodTherapy.org shall have the right to remove any material that GoodTherapy.org, in its sole discretion, finds to be in violation of the provisions hereof or otherwise objectionable.
User agrees to defend, indemnify, and hold harmless GoodTherapy.org, its affiliates, and their respective directors, officers, employees, and agents from and against all claims and expenses, including attorneys' fees, arising out of the use of GoodTherapy.org by User or User's Account.
GoodTherapy.org may terminate this Agreement at any time. Without limiting the foregoing, GoodTherapy.org shall have the right to immediately terminate User's Account or to block access via IP address in the event of any conduct by User which GoodTherapy.org, in its sole discretion, considers to be unacceptable, or in the event of any breach by User of this Agreement. The provisions of Sections 5(B), 5(C), 5(D), 7, 9, and this Section 10 shall survive termination of this Agreement.
GoodTherapy.org and each of their logos and DBAs are trademarks of GoodTherapy.org. All rights are reserved. All other trademarks appearing on GoodTherapy.org are the property of their respective owners. Your use of our Website or Service does not grant you right or license to use any logos or trademarks as found herein.
12. Third Party Content
Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers, GoodTherapy.org Blog authors, Users, Members, Facilities or any other User of GoodTherapy.org, are those of the respective author(s) or distributor(s) and not of GoodTherapy.org.
Neither GoodTherapy.org nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchant ability or fitness for any particular purpose. (Refer to Section 6 above for the complete provisions governing limitation of liabilities and disclaimers of warranty.)
In many instances, the content available through GoodTherapy.org represents the opinions and judgments of the respective information provider or third party, either under or not under contract with GoodTherapy.org. GoodTherapy.org neither endorses nor is responsible for the accuracy or reliability of any opinion, advice, or statement made on GoodTherapy.org by anyone other than authorized GoodTherapy.org employee spokespersons while acting in their official capacities.
Under no circumstances will GoodTherapy.org be liable for any loss or damage caused by a User’s reliance on information obtained through GoodTherapy.org. It is the responsibility of User to evaluate the accuracy, completeness, or usefulness of any information, opinion, advice, or other content available through GoodTherapy.org. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice, or other content.
13. Advertising Disclosures and Representations
GoodTherapy.org may at times advertise on other websites not owned or controlled by GoodTherapy.org. In such cases it is the responsibility of the other website to make any disclosures or representations about such advertising, which may be required by law.
14. Copyrights and Copyright Agent
GoodTherapy.org respects the rights of all copyright holders and in this regard, GoodTherapy.org has adopted and implemented a policy that provides for the termination in appropriate circumstances of Users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide GoodTherapy.org Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. § 512.
- A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
- Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site.
- of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material.
- Information reasonably sufficient to permit us to contact the complaining party.
- A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
- A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.
GoodTherapy.org Copyright Agent for notice of claims of copyright infringement on or regarding this site can be reached as follows:
GoodTherapy.org – Copyright Agent
2103 Harrison Ave. NW, Suite 2-347
Olympia, WA 98502
For any questions or requests other than copyright issues, please contact GoodTherapy.org at:
2103 Harrison Ave. NW, Suite 2-347
Olympia, WA 98502
15. Children's Privacy
GoodTherapy.org is not intended or designed to attract persons under the age of 13. We do not collect information from any person we actually know is under the age of 13.
16. Advertisements and Links
GoodTherapy.org does not endorse the content on any third-party websites. GoodTherapy.org is not responsible for the content of linked third-party sites, sites framed within GoodTherapy.org, or third-party advertisements, and does not make any representations regarding their content or accuracy.
User use of third-party websites is at your own risk and subject to the terms and conditions of use for such sites. GoodTherapy.org does not endorse any product advertised on GoodTherapy.org.
GoodTherapy.org is a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com.
You represent and warrant that when you make a payment to GoodTherapy.org as part of our Service or for purchasing our Products or Services that (i) any credit information you supply is true and complete, (ii) charges incurred by you will be honored by your bank or credit card company, (iii) you will pay the charges incurred by you at the posted prices, including any applicable taxes, and (iv) if your initial payment method is dishonored, you will still pay the charges incurred, including any surcharge we may incur due to such dishonored payment.
18. Payment Charge-Backs
While we actively support fighting payment fraud, GoodTherapy.org has a zero-tolerance policy regarding payment charge-backs and asks that you contact us if you have an issue with our Service or our Products.
19. Refund Policy
GoodTherapy.org does not offer refunds for our Service. We may offer refunds for our Products, subject to our discretion.
You understand that this Agreement, our Website, and our Service are governed be the laws of the State of Alaska, without regard to its conflict of law principles. You agree that the City of Anchorage, and the Municipality of Anchorage, in which GoodTherapy.org is located, shall be the forum for any legal action relating to our Website, Content, or Service. Any cause of action by you with respect to our Website, Content, or Service, must be instituted within one (1) year after the cause of action arose or be forever waived and barred. Should any part of this Agreement be held invalid or unenforceable, that portion shall be construed consistent with applicable law and the remaining portions shall remain in full force and effect. To the extent that any Content is in conflict or inconsistent with this Agreement, this Agreement of Service shall take precedence. The failure of GoodTherapy.org to enforce any provision or right as found in this Agreement will not constitute a waiver of such provision or right. The use of section headings in this Agreement is merely for convenience and in no way limits or defines how this Agreement should be construed. This Agreement and any operating rules for GoodTherapy.org constitute the entire agreement of the parties with respect to the subject matter hereof, and supersede all previous written or oral agreements between the parties with respect to such subject matter.
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User acknowledges that any monetary donation made by User to the GoodTherapy.org GoodCause program is made directly through GoodTherapy.org and is not tax-deductible. User authorizes GoodTherapy.org to charge the donated amount to User's credit card and to deliver the donated amount to the selected GoodCause Partner.
Last Update: 07-06-2016