Member support is available Monday through Friday from 8 a.m. to 4 p.m. Pacific Time. If you are not able to reach us by phone, please leave a message and we will respond as quickly as possible. We make every effort to respond to all phone and email inquiries within one business day.


  • Headquarters
    200 West 34th Avenue, Suite 501
    Anchorage, Alaska 99503

  • Regional Office
    614 4th Ave E.
    Olympia, WA 98501

The Member Support Team Member Support Team
Email Support
Upon successful completion of this form, an automatic email will be sent to the email address you have listed, confirming that we have received your request for support. If you do not receive this automatic notification, please check your spam and junk mail folders. If you did not receive the automatic notification in your email inbox, it means that we did not receive your support request. Please try again or give us a call during business hours.


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