My Approach to Helping
Pui Yan (Pauline) Lam, R.P. (she/her)
Pauline is a Registered Psychotherapist with The College of Registered Psychotherapists of Ontario (CRPO). She graduated from Queen’s University with a B.A. in Psychology, as well as a M.Div. and a M.T.S from Tyndale University with a major in clinical counselling.
Pauline has extensive experience in providing therapy to individuals, couples, and other forms of dyads and families facing challenges with depression, anxiety, self-esteem, loss, trauma, and difficulties in managing relationships. Pauline also specializes in helping families to cope with, accept, and accommodate loved ones with ASD, ADHD, Parkinson’s, Alzheimer’s, and dementia diagnosis. She understands the day-to-day struggles that people with accessibility needs and members of the LGBTQ+ community come across.
Pauline adopts an integrative approach. Modalities she practices include family systems therapy, emotionally focused therapy (EFCT, EFIT, EFFT), cognitive-behavioural therapy (CBT), dialectical behavioural therapy (DBT), focusing, mindfulness, relaxation therapy, and guided imagery. Her sessions are collaborative in nature, where the therapist and the client are being treated as equal partners in the therapy process.
Prior to becoming a RP, for over 20 years, Pauline worked as an enterprise strategy consultant and a Certified Design Thinking Coach, where she has gained extensive experience in driving cultural changes in large corporations.
In her own time, she enjoys outdoor adventures with her Golden Pyrenees Zaky and writing pop-music as a lyricist. She was born and raised in Hong Kong and practices counselling in English, Cantonese, and Mandarin.