For today’s practitioner, finding reliable information about “what works” in therapy—separating fact from fiction—can be challenging. Since the 1960s, the number of treatment approaches has exploded, going from 60 to over 400 at last count. During the same time period, thousands of books and tens of thousands of articles and research reports have been published. Without exception, developers and devotees to particular methods claim superiority in conceptualization and outcome of their chosen approach. Meanwhile, governmental bodies, professional organizations, and third-party payers are assembling, mandating adherence, and in some instances limiting payment to lists of treatments considered “evidence-based.”

So, what works? Drawing from a comprehensive review of 40 years of outcome research in his best-selling book, The Heart and Soul of Change: What Works in Therapy (with Barry Duncan and Bruce Wampold [APA Press, revised 2008]), Scott D. Miller will identify core factors responsible for therapeutic success regardless of theoretical orientation or psychiatric diagnosis. The research on “what works” will be carefully translated into practical, common sense and empirically-supported therapeutic skills that can be used for the efficient and effective resolution of problems clients bring to treatment.

This web conference is designed to help clinicians:

  1. Describe four evidence-based factors responsible for therapeutic success regardless of preferred theoretical orientation or treatment population;
  2. Utilize specific, empirically-supported practices to enhance the contribution of each factor;
  3. Apply a simple, valid, and reliable method for assessing and enhancing alliance and progress in treatment.

If you have any questions about this web conference or would like more information, please contact us here.

How the Web Conference Works

In short, participants will be able to listen to the event by calling in to our teleconference center. Prior to the event all participants will be sent an email with instructions on how to log in to the teleconference center. This event will include lecture, interaction, and question and answer periods.

Continuing Education (CE) Information

1.5 CE credits will be provided by for attending this web conference in its entirety. is also an Approved Education Provider by NAADAC, The Association for Addiction Professionals (provider #135463). Of the eight counselor skill groups ascribed to by NAADAC, this course is classified within counseling services. is an NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements., provider #1352, is approved as a provider for social work continuing education by the Association of Social Work Boards (ASWB), through the Approved Continuing Education (ACE) program. ASWB Approval Period: March 30, 2016 through March 30, 2019. Social workers should contact their regulatory board to determine course approval. Social workers participating in this course will receive two clinical continuing education clock hours. is approved by the American Psychological Association to sponsor continuing education for psychologists. maintains responsibility for this program and its content., SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0395. 

Registration Information

This web conference is available at no cost to members.

Event Reviews from Members

Meet the Presenter

Scott D. Miller, PhD

Scott D. Miller, PhD, is a co-founder of the Center for Clinical Excellence, which is an international consortium of clinicians, researchers, and educators dedicated to promoting excellence in behavior health. Dr. Miller conducts workshops and training in the United States and abroad, helping hundreds of agencies and organizations, both public and private, to achieve superior results. He is one of a handful of "invited faculty" whose work, thinking, and research is featured at the prestigious "Evolution of Psychotherapy Conference." His humorous and engaging presentation style and command of the research literature consistently inspires practitioners, administrators, and policy makers to make effective changes in service delivery.

Scott is the author of numerous articles and co-author of Working with the Problem Drinker: A Solution Focused Approach; The "Miracle" Method: A Radically New Approach to Problem Drinking; Finding the Adult Within: A Solution-Focused Self-Help Guide; Handbook of Solution-Focused Brief Therapy: Foundations, Applications, and Research; Escape from Babel: Toward a Unifying Language for Psychotherapy Practice; Psychotherapy with Impossible Cases: Efficient Treatment of Therapy Veterans; The Heart and Soul of Change; The Heroic Client: A Revolutionary Way to Improve Effectiveness through Client-Directed, Outcome-Informed Therapy; and Achieving Clinical Excellence: Lessons from the Field's Most Effective Practitioners.