Engaging parents and children in effective trauma treatment can be difficult in the best of circumstances. Conventionally, engagement and rapport building begins in the first face-to-face session. More often than not, it is a harsh set-up. Parents and children may enter the first session angry, frustrated, or hopeless, with their arms tightly crossed. The slightest provocation could open conflict and confrontation between parents and children.



In this two-hour continuing education web conference, Dr. Scott Sells will discuss how using the Motivational Interviewing (MI) phone call technique can help prevent conflict and create effective first sessions. Dr. Sells will explain how the MI phone call technique can help parents and older children move from anger, defensiveness, or resistance to hope, excitement, and anticipation for the first session. From this place of hope, parents may be more cooperative with the treatment plan and more willing to bring in the entire family to the first session.



This introductory instructional level web conference is designed to help clinicians:




  1. Utilize a seven-question motivational phone call script and additional techniques such as “stick and move” and “complements” to quickly put parents at ease.

  2. Analyze a real case which illustrates the step-by-step process of how the FST | Family Systems Trauma Model utilizes the motivational phone call to engage and lower resistance before the first session.

  3. Observe the differences between a soft start-up to begin treatment and a harsh start-up and why a soft start-up is preferable.

  4. Assess key concepts illustrated through audio excerpts from an actual motivational phone call.

  5. Use the final question in the motivational phone call script to encourage a parent to invite their extended family to participate in treatment.



If you have any questions, please contact us here.


How the Web Conference Works

Before the scheduled event, all registered attendees will be sent a reminder email from GoodTherapy with specific instructions on how to log in to the web conference center, as well as links to optional handout materials if applicable. 



To attend the event, registered attendees will log in to the web conference center using a computer or device (smartphone or tablet with internet access) and calling into the teleconference line on a phone. Attendees will be able to ask live audio questions via phone and/or submit text chat questions via their computer or device. Attendees who are logged in to the event center will be able to see the live streaming video and/or document sharing. Alternatively, attendees may dial into the teleconference line only, though attendees dialing in by phone only will be unable to ask questions. 



At the conclusion of this event, participants will receive an email with information about how to request a CE certificate in the GoodTherapy Member's Area. To confirm attendance, participants must enter the start and end codes announced at the beginning and end of the live presentation. Participants will also be prompted to complete an online survey evaluating the event. Participants will need to complete this online survey within six days after the event. Once completed, participants will be able to download a copy of their CE certificate instantly. 



For additional information about this event or our CE grievance procedures, please contact us here.


Continuing Education (CE) Information

2 CE contact hours will be provided by GoodTherapy for attending this web conference in its entirety. 

The live version of this web conference is approved by the American Psychological Association.
GoodTherapy maintains responsibility for this program and its content. GoodTherapy.org received APA approval in May 2011. Events after 2011 may meet APA requirements for Continuing Education credits.

The live web conference as well as the homestudy version are approved by the following organizations.
GoodTherapy is an Approved Education Provider by NAADAC, The Association for Addiction Professionals (provider #135463). Of the eight counselor skill groups ascribed to by NAADAC, this course is classified within Counseling Services. 

GoodTherapy is an NBCC-Approved Continuing Education Provider (ACEPTM) and may offer NBCC-approved clock hours for events that meet NBCC requirements.

GoodTherapy, SW CPE is recognized by the New York State Education Department's State Board for Social Work as an approved provider of continuing education for licensed social workers #0395.

GoodTherapy, LLC is recognized by the New York State Education Department's State Board for Mental Health Practitioners as an approved provider of continuing education for licensed marriage and family therapists #MFT-0022 and for licensed mental health counselors #MHC-0031.

Registration Information

Premium and Pro Membership with GoodTherapy includes access to this web conference at no additional cost. Not yet a member? Sign up for a Premium or Pro Membership, here.

Mental health professionals who are not members can attend this live web conference for $30.95 or access the homestudy recording for $15.50. Sign up here to purchase this CE course and earn a CE certificate.

Event Reviews from Members

Meet the Presenter

Scott P. Sells, PhD, MSW, LCSW, LMFT

Scott P. Sells, PhD, MSW, LCSW, LMFT is a former tenured professor of Social Work at Savannah State University in Savannah, Georgia and Associate Professor at University of Nevada Las Vegas in Las Vegas, Nevada.



Dr. Sells is the author of three best-selling books:





Dr. Sells has over 20 publications in such periodicals as Psychotherapy Networker, Contemporary Corrections, Journal of Child and Adolescent Substance Abuse, Professional Issues in Criminal Justice, Family Process, and Journal of Marital and Family Therapy, plus book chapters in the Handbook of Family Therapy Research Methods (1996) and Social Worker’s Desk Reference, 2/E (2008).



Dr. Sells has extensive experience as a keynote speaker for the American Association of Marriage and Family Therapy, the National Association of Social Workers the Southeastern Psychological Association, and others. He was invited to be one of six expert presenters at the American Association of Marriage and Family Therapy’s prestigious Summer Institutes as well as the world-renowned Cape Cod Institute.



Dr. Sells is currently the founder and model developer of an evidence-based model known as the FST | Family Systems Trauma Model. FST is being used by both juvenile justice and child welfare in over 14 states in the U.S. and in Europe.



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