One of the most important elements of caring treatment and psychological services for many clients is the guarantee of confidentiality that they can expect from professionals. This importance of confidentiality and the trust that underlies it have come under heavy scrutiny this week as the UK attempts to sort out whether a national bullying helpline should have disclosed information about calls originating from the office of the Prime Minister. While debate rages over the nature and validity of the claims, therapists and other professionals may take interest in the question of whether the information should have been divulged to the public at all.
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