About the Support Team

Support Team

Always friendly and thorough, the GoodTherapy.org support team is dedicated to helping people find the right therapist, to addressing the needs of members, and to ensuring a positive user experience to each person who visits our website.

  • Greg Caulfield    Member Support Director

    Greg brings over 13 years of retail and sales management experience to his position as GoodTherapy.org’s member support director. Prior to joining the GoodTherapy.org team, he worked most recently for Harley-Davidson, where he learned the value of building relationships with customers and delivering personalized service. Greg now utilizes his experience managing teams to direct and support GoodTherapy.org's member support team in their work responding to and addressing member calls and emails in a prompt, compassionate, and helpful manner.

    When Greg isn’t working or studying—he’s pursuing a bachelor’s degree from The Evergreen State College—he likes to exercise, hike, camp, and do pretty much anything outside. He is very close with his friends and family and loves to spend as much time with them as possible. He is also a huge football fan. Go Seahawks!

  • Eli Levich    Member Support: Continuing Education Liaison

    Eli is a Washington native who earned a bachelor’s degree in social justice and creative writing from The Evergreen State College in 2011. After graduating, ze fell in love with the greater Olympia community.

    Eli has enjoyed attending many local events and festivals over the years celebrating independent music, films, art, publishing, and more. A few of zo favorite things are: reading horoscopes, watching sitcoms, playing video games, and longboarding. Eli is primarily a homebody, and loves spending time with zo wife and their cat, Apple.

  • Evan Grotsky    Member Support

    Evan was born and raised in Olympia, Washington. She is one course away from completing her Associate of Arts degree from South Puget Sound Community College, the first of what Evan hopes will be many academic milestones as she cultivates her passion to learn.

    Evan has several years of experience working as a nursing assistant in long-term care facilities, as well as providing in-home care. While caring for people with Alzheimer's and other issues, her interest in mental health and psychology deepened. She is especially fascinated by the influence of socio-cultural factors on mental health. She decided to switch her focus from nursing to psychology and sociology, and hopes to continue her education at The Evergreen State College.

    In the meantime, Evan balances being a student with her work at GoodTherapy.org. She identifies as a "people person" and enjoys assisting members of our directory as well as the numerous potential therapy clients who call. Her nickname around the office is "Unicorn," and she once received a trophy for being "best mythical creature." She cherishes the award and strives to always live up to her title.

    When she's not neck-deep in textbooks and customer support emails, Evan enjoys watching bad reality television, people watching, working out at the gym, spending time with family and her friends, and spoiling her Norwegian Forest Cat, Moomintroll.

  • Lindsay Tompkins    Member Support

    Born and raised in Madison, Wisconsin, Lindsay moved to Olympia, Washington in 2013 to be closer to family and experience everything the Pacific Northwest has to offer. She previously attended Madison College and is close to completing her associate of arts degree from South Puget Sound Community College. Lindsay has several years of experience in customer service, most of which came in call centers. She was also a personal banker for M&I Bank.

    In 2013, Lindsay participated in the American Foundation for Suicide Prevention (AFSP) “Out of the Darkness” walk for suicide awareness, an issue that she (like many others) has been personally affected by.

    Lindsay has two "kids": a dog named Tika and a cat named Snoopy. She enjoys meeting new people, seeing new places, and spending as much time as possible with her family. Besides showing her support for the Green Bay Packers and Wisconsin Badgers, she loves going to movies (she has a collection of ticket stubs), watching various tutorials on YouTube, cooking, and playing board games.

  • Pascale Hendricks    Member Support

    Pascale was born and raised in Portland, Oregon and moved to Olympia, Washington to attend The Evergreen State College, where she graduated in 2015. During her time at Evergreen, she focused on Native American studies, social work, and Eastern psychology. After college, she traveled to Asia for several months before returning to work in the social work field for several nonprofits in the Northwest.

    When she isn’t traveling or going on adventures, Pascale enjoys reading, taking digital and film photos, climbing trees, laughing, and listening to records. She is a dedicated ally and activist with a special interest in indigenous rights, decolonization, and women’s rights.

    Greece, India, and Cuba are at the top of Pascale’s list of countries to visit in the future. Eventually, she aspires to gain her master’s degree in social work with an emphasis in cross-cultural competency and anti-oppression work.

  • Ryan Spurrier    Member Support

    Born in Visalia, California, Ryan has called Olympia, Washington home for the majority of his life. He’s played in many local bands and continues to pursue music as a passion and hobby.

    Prior to joining GoodTherapy.org, Ryan worked in the customer service field for many years. Whether it was making pizzas, pouring drinks, or management, he learned what it meant to build strong relationships with people from every walk of life.

    In his downtime, Ryan enjoys sports, video games, traveling, and relaxing with his wife and two cats.

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